What public records and published sources show about Riverbend Sandler Pools, as of October 21, 2026. This is not a rating or a recommendation. It is a summary of what we could verify, with links so you can check it yourself.
Key facts
| Website | https://www.riverbendsandler.com/ |
|---|---|
| Based in | Plano |
| Service area | Plano, Dallas, Prosper, McKinney, North Texas (per company site) |
| Founded / years | BBB: business started 3/23/1993; new ownership 4/2/2021 (RBS Opco, LLC). Company history: Sandler Pools 1975, Riverbend Pools 1982, merged 1999. |
| BBB | A+; accredited: Yes (since 9/30/2024) (BBB page snippet) [source] |
| Dallas single-family pool permits, Jan 2018–Aug 2020 | 256; $47,000 median declared value (permits ≥ $5,000) |
| Frisco residential pool permits, Jul 2025–Sep 2026 | 32 |
Complaints, lawsuits and public mentions
Mixed public comments: multiple positive r/Dallas reports; a self-described employee criticized repair/service work; an r/frisco user gave an 'anti-recommendation'. No lawsuits researched yet. [source] [source]
Ownership and history notes
Portfolio company of Concentric Equity Partners; acquired Pulliam Pools (Nov 2021) and Claffey Pools (Jan 2022) per PR Newswire. [source]
Not yet verified
We have not yet confirmed: Google rating, Warranty terms (written), Insurance certificate, Typical payment schedule, Permit data for Fort Worth, Plano, McKinney and other cities. Ask the builder for these in writing. See how to vet a pool builder.